Effective communication is crucial for success in your professional life – working on communication skills is an ongoing process that is a personal development opportunity and contributes to achieving organisational goals at Emerson.

The workshop focuses on developing communication skills, with reference to Emerson-specific topics:

Ways we communicate

the communication cycle · using your words, voice, body · perception and the double perspective

Knowing yourself and others

analysing relationships and perceptions using the Johari Window · profiling the receiver · mapping your role and your networks · taking control · aligning goals  · using the Korn Ferry competencies

Optimising communication

listening actively and effectively · selecting the appropriate communication channel · questioning constructively · choosing a communication style · accommodating differences in language proficiency

Using your communication skills for

performance management · motivation · team-building · managing the change transition curve · conducting challenging conversations · bridging cultural differences